// FREQUENTLY ASKED QUESTIONS

  • Pricing as per ‘Our Tests’ includes the price of the test, as well as a one-on-one Telehealth consultation. Within the consultation you will receive expert advise, health protocols, and supplement recommendations. You will never be left wondering “whats next”.

  • Genetic Testing is either a mouth swap, or a blood prick test. Optimum Testing provides individual panel testing, for example, testing genes based on Diet only. As well as, a full genetic panel using the most up-to-date genetic technology.

  • If you are unsure of which test is right for you, please contact our friendly team via info@optimumtesting.com.au

  • Once your chosen test is completed, as per your individual instructions, place the specimen inside the pre-paid Express Postage bag, and head to your local post office. Please keep in mind you place your bag in the Express Post Box only. Optimum Testing will then contact you regarding the consultation.

  • Optimum Testing partners with a number of global laboratories. If you are looking for a specific test, please contact our friendly team via info@optimumtesting.com.au

  • We most certainly can, you will need to have your previous results and information at hand prior to booking in this consultation. Email our friendly team via info@optimumtesting.com.au for more information.

  • Some our our tests can be performed in the comfort of your own home. Others may need you to attend a Pathology Lab. All our Tests include a Blood Draw Fee + express postage bag for your convenience.

  • Any individual under the age of 18 years old will need permission from a parent or legal guardian.

  • The TruAge Test presents your rate of ageing, and how old you actually are. Genetic Testing is your individual blueprint (how you were born). For example, TruAge Testing will assess your rate of ageing, which may be measured at 1.0 or over indicating you are ageing as per your chronological age or faster. Genetic Testing may indentify (for example) you are genetically inclined to develop Alzheimer disease, from this information you can alter your lifestyle and decrease the likelihood of activating the genetic pathway.

  • No you do not, Optimum Testing is for everyone.

  • Yes, you will receive your results.

  • We prioritise the security of your data, ensuring compliance with the Australian Privacy Principles (APP) through cutting-edge encryption technologies. Your personal information is safeguarded at every step, and access is limited solely to our trusted medical professionals, who conduct thorough reviews within our secure platform. Upholding the highest standards of ethics, professionalism, and legal obligation, our Healthcare Professionals are dedicated to preserving your privacy rights with utmost discretion and confidentiality, providing you with peace of mind.